TY - BOOK AU - Ould,M.A. ED - British Computer Society. TI - Business process management: a rigorous approach SN - 9781902505602 (pbk.) AV - HD58.87 .O95 2005 U1 - 658.4038 22 PY - 2005/// CY - Swindon PB - BCS KW - Management information systems KW - Workflow KW - Management KW - Business KW - Data processing N1 - Includes bibliographical references and index ER -