TY  - BOOK
AU  - Bennett,Carole
TI  - Business etiquette & protocol
T2  - Professional development series
SN  - 9780538724630 (pbk.)
AV  - HF5389 .B46 2002
U1  - 395.52 21
PY  - 2002///
CY  - Cincinnati
PB  - South-Western
KW  - Business etiquette
N1  - Includes bibliographical references (p. 73)
ER  -