TY - BOOK AU - Fountain,Elizabeth Haas ED - Career Press Inc. TI - The polished professional: a quick and handy guide for any manager or business owner SN - 9781564141460 (pbk.) AV - HF5389 .F68 1994 U1 - 395.52 21 PY - 1994/// CY - Hawthorne, NJ PB - Career Press KW - Business etiquette N1 - Includes index ER -