TY - BOOK AU - Ehrlich,Evelyn AU - Fanelli,Duke TI - The financial services marketing handbook: tactics and techniques that produce results T2 - Bloomberg financial series SN - 9781118065716 (hbk.) AV - HG181 .E47 2012 U1 - 332.10688 23 PY - 2012/// CY - Hoboken, N.J. PB - Bloomberg Press KW - Financial services industry KW - United States KW - Marketing KW - Financial planners KW - Customer relations KW - Computer network resources N1 - Series data from the jacket; Includes bibliographical references and index N2 - "The financial industry is under intense pressure to improve profits, retain high-value clients, and maintain brand equity--without straining budgets. The Financial Services Marketing Handbook, Second Edition gives sales and marketing professionals the information they need to stretch more value from each marketing dollar.The Second Edition includes updated case studies and charts. This new edition looks at important topics in the industry such as: Real time monitoring of conversations (e.g., Twitter and Facebook) and the impact on branding and positioning; New info on landing pages, e-mail success factors; Behavioral economics to psychology of money and budgeting"-- UR - http://www.loc.gov/catdir/enhancements/fy1208/2011041422-b.html ER -