TY - BOOK AU - Kirton,Bill TI - Brilliant workplace skills for students and graduates SN - 9780273757047 (pbk.) AV - LC1037 .K57 2012 U1 - 650.1 21 PY - 2012/// CY - New York, NY PB - Pearson Prentice Hall KW - Career education KW - Self-confidence KW - Interpersonal communication KW - Organizational behavior N1 - Includes index; The groundwork -- First impressions -- Talking with confidence -- Technology in the office -- Writing in the office -- Meetings -- Business skills -- Problems -- Research -- Surveys -- Number crunching -- Spreadsheets and annual reports -- Presentations -- Creating visuals, rehearsing, and beating nerves -- Delivering your presentation -- Other people -- Teamwork and team leadership -- Strategies for success -- You and your boss -- You and your customers -- Managing yourself -- Office politics and other murky areas -- The life/work balance -- Conclusion: be yourself ER -