The customer revolution : how to thrive when customers are in control / Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis.
Material type: TextPublication details: New York : Crown Business, c2001Description: xvii, 395 p. : ill. ; 25 cmISBN: 0609607723 (hbk.); 9780609607725 (hbk.)Subject(s): Industrial management -- United States | Product management -- United States | Brand name products -- United States | Technological innovations -- United States -- Management | Consumers -- United StatesDDC classification: 658.812 LOC classification: HD70.U5 | S49 2001Online resources: Contributor biographical information | Sample text | Table of contents | Publisher descriptionItem type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
General Circulation | APU Library Open Shelf | Book | HD70.U5 S49 2001 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00010538 | |
General Circulation | APU Library Open Shelf | Book | HD70.U5 S49 2001 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00027705 |
Includes index.
There are no comments on this title.