Quality / John Beckford.
Material type: TextPublication details: London ; New York : Routledge, 2002Edition: 2nd edDescription: xxi, 328 p. : ill. ; 26 cmISBN: 0415259193 (pbk.); 9780415259194 (pbk.)Subject(s): Total quality management -- Case studies | Service industries -- Management -- Case studies | Manufacturing industries -- Management -- Case studiesDDC classification: 658.562 LOC classification: HD62.15 | .B43 2002Online resources: Publisher descriptionItem type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation | APU Library Open Shelf | Book | HD62.15 .B43 2002 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00010118 |
Includes bibliographical references (p. 317-322) and index.
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