APU Library | catalog › Results of search for 'an:12822'

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	1.	Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don \| Rogers, Martha, 1952-. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2011Availability: Items available for loan: APU LibraryCall number: HF5415.5 .P47 2011 c.1 (2). Place hold Add to cart (remove)
	2.	Managing customer experience and relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don \| Rogers, Martha, 1952-. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2017Availability: Items available for loan: APU LibraryCall number: HF5415.5 .P47 2017 c.1 (2). Place hold Add to cart (remove)