APU Library | catalog › Results of search for 'an:20607'

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	1.	Data mining techniques in CRM : inside customer segmentation / Konstantinos Tsiptsis, Antonios Chorianopoulos. by Tsiptsis, Konstantinos \| Chorianopoulos, Antonios. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester, West Sussex, U.K. : Wiley, 2009Availability: Items available for loan: APU LibraryCall number: HF5415.5 .T75 2009 c.1 (1). Place hold Add to cart (remove)
	2.	Microsoft Dynamics CRM 4.0 step by step / Mike Snyder ... [et al.]. by Snyder, Mike. Series: Step by stepMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Redmond, Wash. : Microsoft Press, c2009Other title: Dynamics CRM 4.0.Availability: Items available for loan: APU LibraryCall number: HF5415.5 .M53 2009 c.1 (1), APIIT LibraryCall number: CD-35-40 (1). Place hold Add to cart (remove)
	3.	Customer service in the information age : a common sense approach to high-tech help / JoAnn Haberer. by Haberer, JoAnn B. Series: Fifty-Minute seriesMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, MA : Thomson/Course Technology, 2004Online access: Table of contents Availability: Items available for loan: APU LibraryCall number: HF5415.55 .H32 2004 c.1 (1). Place hold Add to cart (remove)