Asia Pacific University Library catalogue


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1.
Conflict resolution : mediation tools for everyday worklife / Daniel Dana.

by Dana, Daniel.

Series: A briefcase bookMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2001Online access: Contributor biographical information | Publisher description | Table of contents Availability: No items available : Withdrawn (1).

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2.
Win without fighting : learn from Sun Tzu how to handle difficult persons, resolve conflicts and enjoy great interpersonal relations / Khoo Kheng-Hor.

by Khoo, Kheng-Hor.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Subang Jaya, Selangor, Malaysia : Pelanduk, c2006Availability: Items available for loan: APU LibraryCall number: HD42 .K46 2006 c.1 (1).

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3.
How to manage conflict / Peg Pickering.

by Pickering, Peg.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Petaling Jaya : Advantage Quest Pub., 2006Availability: Items available for loan: APU LibraryCall number: HM1126 .P53 2006 c.1 (1).

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4.
Handling angry & hostile customers / Timothy F. Bednarz.

by Bednarz, Timothy F.

Series: Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Stevens Point, WI : Majorium Business Press, c2011Availability: Items available for loan: APU LibraryCall number: HF5415.5 .B43 2011 c.1 (2).

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