World class IT service delivery / Peter Wheatcroft.
Material type:
TextPublication details: Swindon, U.K. : BCS, 2007Description: xviii, 162 p. : ill. ; 25 cmISBN: 1902505824 (pbk.); 9781902505824 (pbk.)Subject(s): Information technology -- Management | Computer technical support | Computer service industryDDC classification: 004.068 LOC classification: HD30.2 | .W44 2007
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
General Circulation
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APU Library Open Shelf | Book | HD30.2 .W44 2007 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00001004 | |
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General Circulation
|
APU Library Open Shelf | Book | HD30.2 .W44 2007 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00001005 |
Includes bibliographical references (p. 159) and index.
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