| 000 | 01221cam a2200325 a 4500 | ||
|---|---|---|---|
| 001 | 11854923 | ||
| 003 | APU | ||
| 005 | 20150325051503.0 | ||
| 008 | 991203s1999 enka b 001 0 eng | ||
| 010 | _a 99461880 | ||
| 020 | _a0750635940 (pbk.) | ||
| 020 | _a9780750635943 (pbk.) | ||
| 040 |
_aDLC _cDLC _dSUE _beng |
||
| 050 | 0 | 0 |
_aHD9980.5 _b.M83 1999 |
| 082 | 0 | 0 |
_a658 _221 _bMUD 1999 |
| 100 | 1 |
_aMudie, Peter. _98572 |
|
| 245 | 1 | 4 |
_aThe management and marketing of services / _cPeter Mudie and Angela Cottam. |
| 250 | _a2nd ed. | ||
| 260 |
_aOxford ; _aBoston : _bButterworth Heinemann, _c1999. |
||
| 300 |
_ax, 306 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. _94364 |
|
| 650 | 0 |
_aService industries _xMarketing. _97837 |
|
| 700 | 1 |
_aCottam, Angela. _920494 |
|
| 856 | 4 | 1 |
_3Table of contents _uhttp://www.loc.gov/catdir/toc/els033/99461880.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/description/els033/99461880.html |
| 906 |
_a7 _bcbc _corigcop _d2 _encip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBook _02 |
||
| 999 |
_c11046 _d11046 |
||