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001 15306612
003 APU
005 20150407173131.0
008 080527s2009 waua 001 0 eng d
010 _a 2008929783
020 _a9780735625761 (pbk.)
020 _a073562576X (pbk.)
035 _a(OCoLC)ocn232720293
040 _aYDXCP
_cYDXCP
_dSARA
_dTY
_beng
042 _alccopycat
050 0 0 _aHF5415.5
_b.M53 2009
082 0 0 _a658.9120285
_222
_bMIC 2009
245 0 0 _aMicrosoft Dynamics CRM 4.0 step by step /
_cMike Snyder ... [et al.].
246 3 0 _aDynamics CRM 4.0
260 _aRedmond, Wash. :
_bMicrosoft Press,
_cc2009.
300 _axxx, 441 p. :
_bill. ;
_c23 cm. +
_e1 CD-ROM (4 3/4 in.)
490 0 _aStep by step
500 _a"CD includes skill-building practice files, complete ebook"--Cover.
500 _aIncludes index.
630 0 0 _aMicrosoft CRM.
_920616
650 0 _aCustomer relations
_xManagement
_xData processing.
_920607
650 0 _aManagement information systems.
_971
700 1 _aSnyder, Mike.
_920617
906 _a7
_bcbc
_ccopycat
_d2
_encip
_f20
_gy-gencatlg
942 _2lcc
_cBook
999 _c11263
_d11263