000 00784nam a22002297a 4500
003 APU
005 20150407171453.0
008 140228b xxu||||| |||| 00| 0 eng d
020 _a9781592291960 (hbk.)
040 _aAPU
_beng
_cAPU
_dBNF
_dWAN
050 0 0 _aHF5438.35
_b.F73 2008
082 0 0 _222
_a658.812
_bFRA 2008
100 1 _aFratian, George.
_920913
245 1 0 _aPlanning your SAP CRM implementation /
_cGeorge Fratian.
260 _aBoston :
_bGalileo Press,
_cc2008.
300 _a276 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _aSAP CRM (Computer Program)
_920914
650 0 _aCustomer relations
_xManagement
_xComputer programs.
_98402
650 0 _aCustomer services
_xComputer programs.
_920915
942 _2lcc
_cBook
_01
999 _c11315
_d11315