| 000 | 00999cam a22002894a 4500 | ||
|---|---|---|---|
| 001 | 12604603 | ||
| 003 | APU | ||
| 005 | 20150407171913.0 | ||
| 008 | 011130s2002 njua 001 0 eng | ||
| 010 | _a 2001059140 | ||
| 020 | _a013008851X (pbk.) | ||
| 020 | _a9780130088512 (pbk.) | ||
| 040 |
_aDLC _beng _cAPU _dBNF _dWAN |
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| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.G65 2002 |
| 082 | 0 | 0 |
_221 _a658.812 _bGOL 2002 |
| 100 | 1 |
_aGoldenberg, Barton J. _920942 |
|
| 245 | 1 | 0 |
_aCRM automation / _cBarton J. Goldenberg. |
| 260 |
_aUpper Saddle River, NJ : _bPrentice Hall PTR, _cc2002. |
||
| 300 |
_axxiv, 294 p. : _bill. ; _c24 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer relations _xMarketing. _920943 |
|
| 650 | 0 |
_aCustomer relations _xData processing. _98514 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBook _01 |
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| 999 |
_c11328 _d11328 |
||