000 | 01065pam a2200289 a 4500 | ||
---|---|---|---|
001 | 4450407 | ||
003 | APU | ||
005 | 20150817112846.0 | ||
008 | 950207s1995 nju b 001 0 eng | ||
010 | _a 95006953 | ||
020 | _a9839214136 (pbk.) | ||
020 | _a9789839214130 (pbk.) | ||
040 |
_aDLC _cAPU _dBNF _dTY _beng |
||
050 | 0 | 0 |
_aHD31 _b.T83 1995 |
082 | 0 | 0 |
_a658.812 _221 _bTUC 1995 |
100 | 1 |
_aTucker, Robert B., _d1953- _920966 |
|
245 | 1 | 0 |
_aWin the value revolution : _bhow to give your customers a quality product, excellent service, and still make money / _cby Robert B. Tucker. |
260 |
_aMalaysia : _bAdvantage Quest, _cc1995. |
||
300 |
_axvii, 237 p. ; _c24 cm. |
||
504 | _aIncludes bibliographical references (p. 227-233) and index. | ||
650 | 0 |
_aIndustrial management. _92624 |
|
650 | 0 |
_aConsumer satisfaction. _93985 |
|
650 | 0 |
_aValue. _96611 |
|
906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
942 |
_2lcc _cBook |
||
999 |
_c11344 _d11344 |