| 000 | 01059cam a22002894a 4500 | ||
|---|---|---|---|
| 001 | 11839214 | ||
| 003 | APU | ||
| 005 | 20150324161646.0 | ||
| 008 | 991109s2000 nyu b 001 0 eng | ||
| 010 | _a 99058215 | ||
| 020 | _a0071357750 (hbk.) | ||
| 020 | _a9780071357753 (hbk.) | ||
| 040 |
_aDLC _cDLC _dSUE _beng |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5415.1265 _b.N49 2000 |
| 082 | 0 | 0 |
_a658.84 _221 _bNEW 2000 |
| 100 | 1 |
_aNewell, Frederick, _d1926- _920982 |
|
| 245 | 1 | 0 |
_aLoyalty.com : _bcustomer relationship management in the new era of Internet marketing / _cFrederick Newell. |
| 260 |
_aNew York : _bMcGraw-Hill, _cc2000. |
||
| 300 |
_axx, 325 p. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 306-317) and index. | ||
| 650 | 0 |
_aInternet marketing. _92843 |
|
| 650 | 0 |
_aCustomer relations. _91096 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBook |
||
| 999 |
_c11363 _d11363 |
||