| 000 | 00870nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | ocm51871652 | ||
| 003 | APU | ||
| 005 | 20160311051505.0 | ||
| 008 | 030110s2003 enk 000 0 eng | ||
| 020 | _a027367353X (pbk.) | ||
| 020 | _a9780273673538 (pbk.) | ||
| 040 |
_aUKM _cAPU _beng _dSM |
||
| 050 | 0 | 4 |
_aHD9980.5 _b.S47 2003 |
| 082 | 0 | 4 |
_a338.4068 _bSER 2003 |
| 245 | 0 | 0 |
_aServices management : _ban integrated approach / _cedited by Bart Van Looy, Paul Gemmel, Roland Van Dierdonck. |
| 250 | _a2nd ed. | ||
| 260 |
_aHarlow : _bFinancial Times Prentice Hall, _c2003. |
||
| 300 |
_a529 p. : _bill. ; _c25 cm. |
||
| 500 | _aPrevious ed.: London: Pitman, 1998. | ||
| 650 | 0 |
_aService industries _xManagement. _94364 |
|
| 700 | 1 |
_aLooy, Bart van. _922554 |
|
| 700 | 1 |
_aGemmel, Paul. _922555 |
|
| 700 | 1 |
_aDierdonck, R. van _q(Roland) _922556 |
|
| 942 |
_2lcc _cBook _02 |
||
| 999 |
_c12123 _d12123 |
||