000 00393nam a2200121 4500
003 APU
005 20151210162940.0
100 0 _aKENNETH GAN ENG KEONG(TP016636)
_921124
245 1 0 _aMEASURING SERVICE QUALITY : A CASE OF MALAYSIAN BANKING INSTITUTIONS.
_cKENNETH GAN ENG KEONG
260 0 0 _aKuala Lumpur :
_bAsia Pacific University,
_c2012.
300 _b30 cm.
942 _2lcc
_cUndergraduate Theses
999 _c16939
_d16939