| 000 | 00413nam a2200121 4500 | ||
|---|---|---|---|
| 003 | APU | ||
| 005 | 20151210163652.0 | ||
| 100 | 0 |
_aYENY HIDAYAT(TP019806) _921124 |
|
| 245 | 1 | 0 |
_aENHANCING SERVICE QUALITY AND CUSTOMERS' SATISFACTION OF P1 BY USING CUSTOMER RELATIONSHIP MANAGEMENT (CRM) _cYENY HIDAYAT |
| 260 | 0 | 0 |
_aKuala Lumpur : _bAsia Pacific University, _c2012. |
| 300 | _b30 cm. | ||
| 942 |
_2lcc _cUndergraduate Theses |
||
| 999 |
_c16998 _d16998 |
||