000 00421nam a2200121 4500
003 APU
005 20151210161926.0
100 0 _aCHAN MEI TENG(TP017565)
_921124
245 1 0 _aTHE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TOWARDS CUSTOMER LOYALTY IN THE LOW COST CARRIERS AIRLINE INDUSTRY.
_cCHAN MEI TENG
260 0 0 _aKuala Lumpur :
_bAsia Pacific University,
300 _b30 cm.
942 _2lcc
_cUndergraduate Theses
999 _c17083
_d17083