000 | 00418nam a2200121 4500 | ||
---|---|---|---|
003 | APU | ||
005 | 20151214105849.0 | ||
100 | 0 |
_aNARGIZ KURMANGOZHAYEVA(TP018688) _921124 |
|
245 | 1 | 0 |
_aTHE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION : A STUDY OF HSBC BANK IN MALAYSIA / _cNARGIZ KURMANGOZHAYEVA |
260 | 0 | 0 |
_aKuala Lumpur : _bAsia Pacific University, _c2013. |
300 | _b30 cm. | ||
942 |
_2lcc _cUndergraduate Theses |
||
999 |
_c17486 _d17486 |