000			02740cam a2200349 a 4500
001			13058187
003			APU
005			20150727155420.0
008			030115s2001 mau 001 0 eng d
010			_a 2003268116
020			_a1580624421 (pbk.)
020			_a9781580624428 (pbk.)
035			_a(OCoLC)ocm45701488
040			_aJED _cAPU _dSM _dSUE _beng
042			_alccopycat
050	0	0	_aHF5386 _b.B59 2001
082	0	0	_a650.1 _221 _bBIX 2001
100	1		_aBixler, Susan. _94566
245	1	0	_a5 steps to professional presence : _bhow to project confidence, competence, and credibility at work / _cSusan Bixler and Lisa Scherrer Dugan.
246	3		_aFive steps to professional presence
260			_aHolbrook, Mass. : _bAdams Media Corp., _cc2001.
300			_axvi, 256 p. ; _c24 cm.
500			_aIncludes index.
505	0	0	_tAcknowledgments -- _tIntroduction -- _tWhat is your PPQ (professional presence quotient)? -- _tStep 1 : recognize the inherent power of your professional presence -- _gch. 1. _tMake first impressions lasting impressions -- _gch. 2. _tDeveloping the art of self-promotion -- _gch. 3. _tContemporary business behavior -- _tStep 2 : establish effective nonverbal communication -- _gch. 4. The _tlanguage of presence, posture, handshakes, and eye contact -- _gch. 5. _tUsing space, territory, ann mirroring and matching to make a connection -- _gch. 6. _tTaking charge through nonverbal communication -- _tStep 3 : create your virtual presence -- _gch. 7. _tElectronic etiquette : using both high tech and high touch -- _gch. 8. _tPhone presence : office, cell, conference, and voice mail -- _gch. 9. The _tuse and abuse of e-mail : how to get the best from it -- _tStep 4 : understand business etiquette -- _gch. 10. _tEffective meeting management -- _gch. 11. _tDangling conversations : gossip, grapevine, and jokes -- _tch. 12. The _tpitfalls, limitations, and realities of an office romance -- _gch. 13. _tDamage control : managing critical circumstances and sticky situations -- _gch. 14. _tBusiness travel : navigating etiquette on the road -- _tStep 5 : develop social savvy -- _gch. 15. _tPlanning the business meal : gracious, sophisticated manners -- _gch. 16. _tParticipating in business events : parties, corporate outings, and gift giving -- _gch. 17. _tIncluding your spouse or partner : an asset or a liability? -- _tConclusion and action plan -- _tIndex.
650		0	_aSuccess in business. _9960
650		0	_aBusiness etiquette. _93707
650		0	_aBusiness communication. _91374
700	1		_aDugan, Lisa Scherrer. _94567
906			_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg
942			_2lcc _cBook _01
999			_c1846 _d1846