| 000 | 00748nam a2200169 4500 | ||
|---|---|---|---|
| 003 | APU | ||
| 005 | 20151012162411.0 | ||
| 008 | 150604b xxu||||| |||| 00| 0 eng d | ||
| 050 | _aPM-25-83 | ||
| 100 | 0 |
_aMORAKINYO DADA (TP029623) _933472 |
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| 245 | 1 | 0 |
_aCHALLENGES FACING THE IMPLEMENTATION OF BUSINESS PROCESS RE-ENGINEERING IN CONTACT CENTER USING SCICOM (MSC) BERHAD AS A CASE STUDY / _cMORAKINYO DADA. |
| 260 |
_aKuala Lumpur : _bAsia Pacific University, _c2014. |
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| 300 |
_a68 p. : _bill. ; _c30 cm. |
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| 502 | _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in Information Technology. | ||
| 700 | 0 |
_aAhmad Jawwad _eSupervisor. _934126 |
|
| 942 |
_2lcc _cMasters Theses |
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| 999 |
_c285516 _d285516 |
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