000 00983pam a2200289 a 4500
001 4506767
003 APU
005 20160309051503.0
008 980501s1999 njua b 001 0 eng
010 _a 98024253
020 _a0130815357 (pbk.)
020 _a9780130815354 (pbk.)
040 _aDLC
_cAPU
_dANA
_beng
050 0 0 _aHD62.15
_b.T68 1999
082 0 0 _a658.4013
_221
_bTOT 1999
245 0 0 _aTotal quality management /
_cDale H. Besterfield ... [et al.].
250 _a2nd ed.
260 _aUpper Saddle River, N.J. :
_bPrentice Hall,
_cc1999.
300 _ax, 533 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references (p. 527-528) and index.
650 0 _aTotal quality management.
_96409
700 1 _aBesterfield, Dale H.
_96445
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2lcc
_cBook
_018
999 _c2868
_d2868