| 000 | 00755nam a2200169 4500 | ||
|---|---|---|---|
| 003 | APU | ||
| 005 | 20200204073456.0 | ||
| 008 | 150608b xxu||||| |||| 00| 0 eng d | ||
| 050 | _aPM-26-13 | ||
| 100 | 0 |
_aRADMILA JUGENISSOVA (TP029740) _933535 |
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| 245 | 1 | 2 |
_aA STUDY AN UNPLEASANT EXPERIENCES AND CUSTOMER COMPLAINT BAHAVIOUR IN KAZAKHSTAN BANKING INDUSTRY / _cRADMILA JUGENISSOVA. |
| 260 |
_aKuala Lumpur : _bAsia Pacific University, _c2014. |
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| 300 |
_avi, 68 p. : _bill. ; _c30 cm. |
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| 502 | _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in Business Administration. | ||
| 700 |
_aAssoc. Prof. Dr. Benjamin Chan Yin Fah _eSupervisor. _935433 |
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| 942 |
_2lcc _cMasters Theses |
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| 999 |
_c290966 _d290966 |
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