| 000 | 00671nam a2200169 4500 | ||
|---|---|---|---|
| 003 | APU | ||
| 005 | 20151012164525.0 | ||
| 008 | 150609b xxu||||| |||| 00| 0 eng d | ||
| 050 | _aPM-26-20 | ||
| 100 | 0 |
_aSAMAN SALAMI (TP027701) _933549 |
|
| 245 | 1 | 0 |
_aKNOWLEDGE MANAGEMENT IN A CALL CENTRE (SCICOM) / _cSAMAN SALAMI. |
| 260 |
_aKuala Lumpur : _bAsia Pacific University, _c2014. |
||
| 300 |
_axi, 93 p. : _bill. ; _c30 cm. |
||
| 502 | _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in Software Engineering. | ||
| 700 | 0 |
_aVazeerudeen Abdul Hameed _eSupervisor. _934160 |
|
| 942 |
_2lcc _cMasters Theses |
||
| 999 |
_c295972 _d295972 |
||