000 01026cam a22002894a 4500
001 15588356
003 APU
005 20150804163408.0
008 090115s2008 enka b 001 0 eng
010 _a 2009367008
020 _a9781902505886 (pbk.)
040 _aDLC
_beng
_cDLC
_dANA
_dWAN
050 0 0 _aHD30.2
_b.M55 2008
082 0 0 _a658.4038
_bMIL 2008
_222
100 1 _aMiller, David,
_d1946 Dec. 28-
_96604
245 1 0 _aBusiness-focused IT and service excellence /
_cDavid Miller.
250 _a2nd ed.
260 _aSwindon :
_bBCS,
_cc2008.
300 _axvii, 176 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references and index.
650 0 _aBusiness information services.
_96605
650 0 _aInformation technology
_xManagement.
_9688
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/fy0904/2009367008.html
906 _a7
_bcbc
_corigres
_d2
_encip
_f20
_gy-gencatlg
942 _2lcc
_cBook
999 _c2976
_d2976