000 00801nam a2200169 4500
003 APU
005 20200204073455.0
008 140828b xxu||||| |||| 00| 0 eng d
050 _aPG-20-4250
100 0 _aKANG RUNYING (TP026785)
_933767
245 1 0 _aSERVICE QUALITY, STRUCTURE ELEMENT AND SERVICE VALUE AWARD CUSTOMER SATISFACTION AMONG THE ADULTS OF HOME HOTEL IN ZHENGZHOU, CHINA /
_cKANG RUNYING.
260 _aKuala Lumpur :
_bAsia Pacific University,
_c2014.
300 _a54 p. :
_bill. ;
_c30 cm.
502 _aA project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Service Management.
700 _aAssoc. Prof. Dr. Benjamin Chan Yin Fah
_eSupervisor.
_935433
942 _2lcc
_cUndergraduate Theses
999 _c321082
_d321082