000 00791nam a2200241 a 4500
003 APU
005 20220628094603.0
008 130329s2001 enk 000 0 eng d
020 _a0273639226 (pbk.)
020 _a9780273639220 (pbk.)
040 _aNUSHL
_cAPU
_dSM
_beng
050 1 4 _aHD9980.5
_b.J64 2001
082 0 4 _a658.5
_bJOH 2001
100 1 _aJohnston, Robert.
_97353
245 1 0 _aService operations management /
_cRobert Johnston, Graham Clark.
260 _aHarlow, England :
_bFinancial Times/Prentice Hall,
_c2001.
300 _axvii, 413 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references and index.
650 0 _aService industries
_xManagement.
_94364
650 0 _aOperations research.
_9487
700 1 _aClark, Graham.
_97354
942 _2lcc
_cBook
_09
999 _c3455
_d3455