000 00744cam a2200241 a 4500
003 APU
005 20160928133130.0
008 131125s2014 nyua b 001 0 eng d
020 _a9780077152345 (pbk.)
020 _a0077152344 (pbk.)
035 _a(OCoLC)864787362
040 _aUKMGB
_beng
_cAPU
_dDAYAH
049 _aCPVA
050 _aHF5415.13
_b.P35 2014
100 1 _aPalmer, Adrian,
_eauthor.
_98619
245 1 0 _aPrinciples of services marketing /
_cAdrian Palmer.
250 _a7th ed.
260 _aBerkshire :
_bMcGraw-Hill Education,
_cc2014.
300 _axviii, 495 p. :
_bill. ;
_c27 cm.
504 _aIncludes bibliographical references and index.
650 0 _aService industries
_xMarketing.
_97837
942 _2lcc
_cBook
999 _c380066
_d380066