| 000 | 01017nam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | 015677748 | ||
| 003 | APU | ||
| 005 | 20161006130053.0 | ||
| 008 | 101207s2011 maua b 001 0 eng|d | ||
| 015 |
_aGBB197957 _2bnb |
||
| 020 | _a9781259010651 (pbk.) | ||
| 040 |
_aStDuBDS _beng _cStDuBDS _dNIK |
||
| 042 | _aukblcatcopy | ||
| 050 |
_aHD9980.5 _b.F58 2013 |
||
| 082 | 0 | 4 |
_a658 _222 _bFIT 2013 |
| 100 | 1 |
_aFitzsimmons, James A. _94363 |
|
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 | _a8th int. ed. | ||
| 260 |
_aBoston, [Mass.] : _bMcGraw-Hill, _cc2013. |
||
| 300 |
_a541 p. : _bill. ; _c28 cm. |
||
| 490 | 0 | _aThe McGraw-Hill/Irwin series operations and decision sciences | |
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. _94364 |
|
| 690 | 7 |
_aManagement and Business Studies _2blcoll _935757 |
|
| 700 | 1 |
_aFitzsimmons, Mona J. _94365 |
|
| 942 |
_2lcc _cBook _018 |
||
| 999 |
_c380096 _d380096 |
||