| 000 | 00967nam a2200169 4500 | ||
|---|---|---|---|
| 003 | APU | ||
| 005 | 20161013114817.0 | ||
| 008 | 151218b xxu||||| |||| 00| 0 eng d | ||
| 050 | _aPG-20-4916 | ||
| 100 | 0 |
_aLIANA BAISEIT (TP034267) _935016 |
|
| 245 | 2 | 0 |
_aA STUDY ON A RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND CUSTOMER RETENTION AMONG 5 STAR HOTELS IN KUALA LUMPUR, MALAYSIA / _cLIANA BAISEIT. |
| 260 |
_aKuala Lumpur : _bAsia Pacific University, _c2015. |
||
| 300 |
_a88 p. : _bill. ; _c30 cm. |
||
| 502 | _aA project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: Tourism Management. | ||
| 700 | 0 |
_aMs. Hazi Hafizah binti Usolludin _eSupervisor. _936174 |
|
| 942 |
_2lcc _cUndergraduate Theses |
||
| 999 |
_c380154 _d380154 |
||