000 00911nam a2200205 4500
003 APU
005 20171003121702.0
008 150610b xxu||||| |||| 00| 0 eng d
050 _aPM-26-64
100 0 _aLAKSHMI MURALEEDHARAN NAIR (TP023857)
_933633
245 1 0 _aINFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION: A COMPARATIVE STUDY BETWEEN INDIA AND MALAYSIA /
_cLAKSHMI MURALEEDHARAN NAIR.
260 _aKuala Lumpur :
_bAsia Pacific University,
_c2014.
300 _a97 p. :
_bill. ;
_c30 cm.
502 _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in: Global Marketing Management.
650 0 _aElectronic commerce.
_937115
650 0 _aCustomer satisfaction
_zIndia.
_937119
650 0 _aCustomer satisfaction
_zMalaysia.
_937120
700 0 _aTajuddin Bin A. Rashid
_eSupervisor.
_937124
942 _2lcc
_cMasters Theses
999 _c380733
_d380733