000 00836nam a2200193 4500
003 APU
005 20171003123648.0
008 150610b xxu||||| |||| 00| 0 eng d
050 _aPM-26-66
100 0 _aALEXANDER MUFUNGO MAGAI (TP017350)
_933633
245 1 0 _aMCRM'S NEW OPPORTUNITY OF CUSTOMER SATISFACTION IN TANZANIAN MARKET /
_cALEXANDER MUFUNGO MAGAI.
260 _aKuala Lumpur :
_bAsia Pacific University,
_c2014.
300 _a234 p. :
_bill. ;
_c30 cm.
502 _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration (I.T Sector).
650 0 _aCustomer relations
_xManagement.
_98366
650 0 _aCustomer satisfaction
_zTanzania.
_937126
700 0 _aDr. Benjamin Chan
_eSupervisor.
_937127
942 _2lcc
_cMasters Theses
999 _c380735
_d380735