| 000 | 00903nam a2200193 4500 | ||
|---|---|---|---|
| 003 | APU | ||
| 005 | 20200204073453.0 | ||
| 008 | 150610b xxu||||| |||| 00| 0 eng d | ||
| 050 | _aPM-26-87 | ||
| 100 | 0 |
_aTAN HUI MIN (TP019820) _933633 |
|
| 245 | 1 | 2 |
_aA STUDY ON SERVICE QUALITY, CUSTOMER SATISFACTION AND CUSTOMER LOYALTY TOWARDS TELECOMMUNICATION SERVICES PROVIDERS IN MALAYSIA / _cTAN HUI MIN. |
| 260 |
_aKuala Lumpur : _bAsia Pacific University, _c2015. |
||
| 300 |
_a120 p. : _bill. ; _c30 cm. |
||
| 502 | _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Euro Asia Business Administration. | ||
| 650 | 0 |
_aCustomer services _937162 _xQuality control _zMalaysia. |
|
| 650 | 0 |
_aTelecommunication _937171 _zMalaysia. |
|
| 700 |
_aAssoc. Prof. Dr. Benjamin Chan Yin Fah _eSupervisor. _935433 |
||
| 942 |
_2lcc _cMasters Theses |
||
| 999 |
_c380760 _d380760 |
||