000 | 00874nam a2200181 4500 | ||
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003 | APU | ||
005 | 20171006110550.0 | ||
008 | 150610b xxu||||| |||| 00| 0 eng d | ||
050 | _aPM-27-16 | ||
100 | 0 |
_aGIOVANI MARTHA HANDOKO (TP019360) _933633 |
|
245 | 1 | 3 |
_aAN ANALYSIS ON AFTER-SALES SERVICE QUALITY AND THE EFFECT ON CUSTOMER BEHAVIORAL INTENTIONS : _bTHE CASE OF ELECTRONIC APPLIANCES IN MALAYSIA BUSINESS MARKET / _cGIOVANI MARTHA HANDOKO. |
260 |
_aKuala Lumpur : _bAsia Pacific University, _c2015. |
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300 |
_a137 p. : _bill. ; _c30 cm. |
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502 | _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration. | ||
650 | 0 |
_aConsumer behaviour _937 _zMalaysia. |
|
700 | 0 |
_aMs. Rohani Binti Mohamad Husain _eSupervisor. _937212 |
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942 |
_2lcc _cMasters Theses |
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999 |
_c380789 _d380789 |