000 00874nam a2200181 4500
003 APU
005 20171006110550.0
008 150610b xxu||||| |||| 00| 0 eng d
050 _aPM-27-16
100 0 _aGIOVANI MARTHA HANDOKO (TP019360)
_933633
245 1 3 _aAN ANALYSIS ON AFTER-SALES SERVICE QUALITY AND THE EFFECT ON CUSTOMER BEHAVIORAL INTENTIONS :
_bTHE CASE OF ELECTRONIC APPLIANCES IN MALAYSIA BUSINESS MARKET /
_cGIOVANI MARTHA HANDOKO.
260 _aKuala Lumpur :
_bAsia Pacific University,
_c2015.
300 _a137 p. :
_bill. ;
_c30 cm.
502 _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration.
650 0 _aConsumer behaviour
_937
_zMalaysia.
700 0 _aMs. Rohani Binti Mohamad Husain
_eSupervisor.
_937212
942 _2lcc
_cMasters Theses
999 _c380789
_d380789