000 01075nam a2200217 4500
003 APU
005 20230514135817.0
008 150610b xxu||||| |||| 00| 0 eng d
050 _aPM-27-83
100 0 _aASHKAN NIKANDISH (TP024769)
_933633
245 1 4 _aTHE EFFECTS OF CONSUMERS' BEHAVIOURAL INTENTIONS ON SERVICE RECOVERY SATISFACTION IN 4 & 5 STARS HOTEL IN KUALA LUMPUR, MALAYSIA /
_cASHKAN NIKANDISH.
260 _aKuala Lumpur :
_bAsia Pacific University,
_c2016.
300 _a113 p. :
_bill. ;
_c30 cm.
500 _aAvailable in APres.
502 _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of MSc in Global Marketing Management (UCMF1506GMM).
650 0 _aConsumer behaviour
_937279
_yMalaysia.
650 0 _aConsumer satisfaction
_zMalaysia.
_937308
700 0 _aDr. Behrang Samadi
_eSupervisor.
_948313
856 4 0 _uhttps://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/
_yAvailable in APres
_z- Requires login to view full text.
942 _2lcc
_cMasters Theses
999 _c380861
_d380861