000 | 01075nam a2200217 4500 | ||
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003 | APU | ||
005 | 20230514135817.0 | ||
008 | 150610b xxu||||| |||| 00| 0 eng d | ||
050 | _aPM-27-83 | ||
100 | 0 |
_aASHKAN NIKANDISH (TP024769) _933633 |
|
245 | 1 | 4 |
_aTHE EFFECTS OF CONSUMERS' BEHAVIOURAL INTENTIONS ON SERVICE RECOVERY SATISFACTION IN 4 & 5 STARS HOTEL IN KUALA LUMPUR, MALAYSIA /
_cASHKAN NIKANDISH. |
260 |
_aKuala Lumpur : _bAsia Pacific University, _c2016. |
||
300 |
_a113 p. : _bill. ; _c30 cm. |
||
500 | _aAvailable in APres. | ||
502 | _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of MSc in Global Marketing Management (UCMF1506GMM). | ||
650 | 0 |
_aConsumer behaviour _937279 _yMalaysia. |
|
650 | 0 |
_aConsumer satisfaction _zMalaysia. _937308 |
|
700 | 0 |
_aDr. Behrang Samadi _eSupervisor. _948313 |
|
856 | 4 | 0 |
_uhttps://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/ _yAvailable in APres _z- Requires login to view full text. |
942 |
_2lcc _cMasters Theses |
||
999 |
_c380861 _d380861 |