000			01727cam a2200277 i 4500
001			18301714
003			APU
005			20171107134052.0
008			140915s2015 nju b 001 0 eng
020			_a9781573875103 (pbk.)
040			_aDLC _beng _cAPU _dDAYAH
042			_apcc
050	0	0	_aHD30.2 _b.B37 2015
082	0	0	_a658.4/038 _223
100	1		_aBarnes, Stephanie. _937565
245	1	0	_aDesigning a successful KM strategy : _ba guide for the knowledge management professional / _cStephanie Barnes and Nick Milton.
260			_aNew Jersey : _bInformation Today, Inc., _cc2015.
300			_axxiv, 200 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aDedication -- Acknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index.
650		0	_aKnowledge management. _9216
650		0	_aOrganizational learning. _96487
650		0	_aOrganizational change. _91053
700	1		_aMilton, N. J. _937566
942			_2lcc _cBook
999			_c380989 _d380989