000 | 01178nam a2200217 4500 | ||
---|---|---|---|
003 | APU | ||
005 | 20230428132910.0 | ||
008 | 171221b xxu||||| |||| 00| 0 eng d | ||
050 | _aPG-23-0053 | ||
100 | 0 |
_aIMAN IZZATI BAHARULNIZAM (TP039201) _937650 |
|
245 | 1 | 3 |
_aAN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY, CUSTOMER TRUST, AND CUSTOMER LOYALTY TOWARDS CUSTOMER SATISFACTION : _cIMAN IZZATI BAHARULNIZAM. _bA CASE STUDY ON LOW COST CARRIERS IN MALAYSIA / |
260 |
_aKuala Lumpur : _bAsia Pacific University, _c2017. |
||
300 |
_a77 p. : _bill. ; _c30 cm. |
||
500 | _aAvailable in APres. | ||
502 | _aA project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in International Business Management (UC3F1610IBM). | ||
650 | 0 |
_aConsumer satisfaction _94699 _zMalaysia. |
|
650 | 0 |
_aAirlines _95786 _xCustomer services _zMalaysia. |
|
700 | 0 |
_aMs.Fiona Lalitha Sadagopan _eSupervisor _947315 |
|
856 | 4 | 0 |
_uhttps://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/ _yAvailable in APres _z- Requires login to view full text. |
942 |
_2lcc _cUndergraduate Theses |
||
999 |
_c381148 _d381148 |