000 01178nam a2200217 4500
003 APU
005 20230428132910.0
008 171221b xxu||||| |||| 00| 0 eng d
050 _aPG-23-0053
100 0 _aIMAN IZZATI BAHARULNIZAM (TP039201)
_937650
245 1 3 _aAN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY, CUSTOMER TRUST, AND CUSTOMER LOYALTY TOWARDS CUSTOMER SATISFACTION :
_cIMAN IZZATI BAHARULNIZAM.
_bA CASE STUDY ON LOW COST CARRIERS IN MALAYSIA /
260 _aKuala Lumpur :
_bAsia Pacific University,
_c2017.
300 _a77 p. :
_bill. ;
_c30 cm.
500 _aAvailable in APres.
502 _aA project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in International Business Management (UC3F1610IBM).
650 0 _aConsumer satisfaction
_94699
_zMalaysia.
650 0 _aAirlines
_95786
_xCustomer services
_zMalaysia.
700 0 _aMs.Fiona Lalitha Sadagopan
_eSupervisor
_947315
856 4 0 _uhttps://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/
_yAvailable in APres
_z- Requires login to view full text.
942 _2lcc
_cUndergraduate Theses
999 _c381148
_d381148