000 00733cam a2200229 i 4500
999 _c381816
_d381816
003 APU
005 20181003032111.0
008 181003s2018 enk 000 0 eng d
020 _a9781292089959 (pbk.)
020 _a1292089954 (pbk.)
040 _aNUSCL
_beng
_cNUSCL
_dWAN
050 _aHD9980.5
_b.W57 2018
100 1 _aWirtz, Jochen.
_940196
245 1 0 _aEssentials of services marketing /
_cJochen Wirtz, Christopher Lovelock.
250 _a3rd ed.
260 _aHarlow :
_bPearson,
_c2018
300 _a670 p. :
_bcol. ill. ;
_c24 cm.
504 _aIncludes bibliographical references and indexes.
650 0 _aService industries
_xMarketing.
_940197
700 1 _aLovelock, Christopher H.
_940198
942 _2lcc
_cBook