| 000 | 01064nam a2200229 4500 | ||
|---|---|---|---|
| 999 |
_c381875 _d381875 |
||
| 003 | APU | ||
| 005 | 20181016093551.0 | ||
| 008 | 181012b2017 xxu||||| |||| 00| 0 eng d | ||
| 050 | _aPM-29-77 | ||
| 100 | 0 |
_aTAMRAYEHU TESFAYE AYICHEW (TP025183). _940448 |
|
| 245 | 1 | 0 |
_aEVALUATING CUSTOMER SATISFACTION BASED ON THE SERVICE QUALITY OF HOTELS IN HAWASSA, ETHIOPIA _cTAMRAYEHU TESFAYE AYICHEW. |
| 260 |
_aKuala Lumpur : _bAsia Pacific University, _c2018. |
||
| 300 |
_a129 p. _bill. ; _c30 cm. |
||
| 502 | _aA dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in Business Administration (UCMF1702MBA). | ||
| 650 | 0 |
_a SERVQUAL (Service quality framework). _940449 |
|
| 650 | 0 |
_aHospitality industry _zHawassa,Ethiopia. _940450 |
|
| 650 | 0 |
_aConsumer satisfaction _zHawassa,Ethiopia. _940451 |
|
| 650 | 0 |
_aService industries _xQuality control. _940452 |
|
| 650 | 0 |
_aCustomer services _xQuality control. _940453 |
|
| 700 | 0 |
_aMs. Rohizan binti Ahmad _eSupervisor. _940623 |
|
| 942 |
_2lcc _cMasters Theses |
||