000 02658nam a2200229 4500
003 APU
005 20230626122924.0
008 200227b2019 ||||| |||| 00| 0 eng d
050 _aPM-31-80
100 0 _aAHMED KHAN RAHMATHULLA KHAN (TP052518)
_945476
245 1 0 _aDETERMINANTS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOUR: A QUANTITATIVE STUDY AMONG EMPLOYEES OF A PUBLIC UNIVERSITY IN MALAYSIA /
_cAHMED KHAN RAHMATHULLA KHAN.
260 _aKuala Lumpur :
_bAsia Pacific University,
_c2019.
300 _axii, 76 pages :
_billustrations ;
_c30 cm.
502 _aA thesis submitted in fulfilment of the requirements for the award of the degree of Master of Business Administration (UCMF1808MBA).
520 _aThe primary purpose of the study was to investigate the impact of task performance, work engagement and perceived organizational support towards organizational citizenship behaviour. For this purpose, the quantitative approach was used. Respondents for this study were faculty members of Universiti Kebangsaan Malaysia(UKM). Data were collected through a self-administrated questionnaire. Convenient sampling technique was used, and sample size of 120 was considered for the study. IBM Statistical Package for Social Sciences (SPSS) version 24 was used to analyze the cross-sectional data. Descriptive statistics like frequency tables of demographics were used to describe the data. Similarly, inferential statistics like Pearson correlation and multiple regression was utilized. Results showed work engagement, task performance and lastly, perceived organizational support was associated with organizational citizenship behaviour. Findings of the multiple regression also showed a positive and significant relationship between work engagement and organizational citizenship behaviour. Similarly, task performance positively and significantly affects organizational citizenship behaviour, and lastly, there exists a positive and significant relationship between perceived organizational support and organizational citizenship behaviour. Implications of this study suggest that task performance, work engagement and perceived organizational support needs to be considered in academia in order to enhance organizational citizenship behaviour.
650 0 _aPersonnel management.
_945477
650 0 _aOrganizational change
_zMalaysia.
_946657
650 0 _a Psychology, Industrial
_946653
_zMalaysia.
700 0 _aDr. Ibiwani Alisa binti Hussain
_eSupervisor.
_947317
856 4 0 _uhttps://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/
_yAvailable in APres
_z- Requires login to view full text.
942 _2lcc
_cMasters Theses
999 _c383317
_d383317