000 03279nam a2200241 4500
003 APU
005 20230625190341.0
008 200227b2019 ||||| |||| 00| 0 eng d
050 _aPM-31-82
100 0 _aAISHATH FARAH MAHIR (TP053693)
_945476
245 1 0 _aEFFECT OF INFORMATION VALUE, BRAND EQUITY AND PRICE PROMOTION ON CUSTOMER ENGAGEMENT TOWARDS SOCIAL MEDIA MARKETING :
_bTHE CASE OF THE APPAREL INDUSTRY OF MALDIVES /
_cAISHATH FARAH MAHIR.
260 _aKuala Lumpur :
_bAsia Pacific University,
_c2019.
300 _axi, 62 pages :
_billustrations ;
_c30 cm.
502 _aA thesis submitted in fulfilment of the requirements for the award of the degree of MSc. in Global Marketing Management (UCMF1808BGMM).
520 _aThe purpose of this study is to identify the effect of information value, brand equity and price promotion on customer engagement towards social media marketing, in the apparel industry of Maldives. A research framework was developed with customer engagement as the dependent variable, and information value, brand equity and price promotion as independent variables. Hypotheses were constructed, stating that all independent variables have an effect on customer engagement. Literature review was carried out to investigate the results of past studies. A quantitative study using a deductive approach was then conducted with online self-administered questionnaires used for data collection. A sample of 235 respondents were used for the survey. Prior to testing the hypotheses, reliability and normality tests were conducted, the results indicating high consistency and reliability of the data. Further frequency tests were used to analyse the demographic information of the respondents, indicating a majority of female respondents, highly educated background and a high purchasing power of the sample. Descriptive analysis on the questionnaires were then conducted, identifying majority of the respondents engage with apparel brands on social media, when the advertisements provide detailed information. Furthermore, a perceived brand equity of customers influences the respondents to engage on the platform. The respondents have positive attitudes with price promotions on social media and agree that social media platforms are the main channel they look for the latest promotional offers. Subsequently, correlation and multiple linear regression tests were used to test the hypotheses of this study. Results indicated that all three independent variables have an effect on the dependent variable, customer engagement, supporting the hypotheses. The findings of this study are in line with the results of past literature. Furthermore, the results add knowledge to existing research on social media marketing, as well as aiding brands to effectively develop social media marketing strategies.
650 0 _aConsumer behaviour.
_945477
_zMaldives.
650 0 _aBranding (Marketing)
_zMaldives.
_946661
650 0 _aClothing trade
_zMaldives.
_946662
650 0 _aInternet advertising
_zMaldives.
_946663
700 0 _aMs. Rohizan binti Ahmad
_eSupervisor.
_947328
856 4 0 _uhttps://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/
_yAvailable in APres
_z- Requires login to view full text.
942 _2lcc
_cMasters Theses
999 _c383319
_d383319