| 000 | 01030pam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 671407 | ||
| 003 | APU | ||
| 005 | 20150407172811.0 | ||
| 008 | 950516s1995 enka b 001 0 eng | ||
| 010 | _a 95020988 | ||
| 020 | _a0077079507 (pbk.) | ||
| 020 | _a9780077079505 (pbk.) | ||
| 040 |
_aDLC _cAPU _dSM _beng |
||
| 050 | 0 | 0 |
_aHF5415.126 _b.J46 1995 |
| 082 | 0 | 0 |
_a658.8 _220 _bJEN 1995 |
| 100 | 1 |
_aJenkinson, Angus, _d1950- _98306 |
|
| 245 | 1 | 0 |
_aValuing your customers : _bfrom quality information to quality relationships through database marketing / _cAngus Jenkinson. |
| 260 |
_aLondon ; _aNew York : _bMcGraw Hill Book Co., _c1995. |
||
| 300 |
_axiv, 371 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aDatabase marketing. _98307 |
|
| 650 | 0 |
_aTotal quality management. _96409 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBook _02 |
||
| 999 |
_c4055 _d4055 |
||