| 000 | 01369cam a22003255a 4500 | ||
|---|---|---|---|
| 001 | 15992634 | ||
| 003 | APU | ||
| 005 | 20160308051504.0 | ||
| 008 | 091123s2011 ohua b 001 0 eng | ||
| 010 | _a 2009942045 | ||
| 020 | _a9780324827064 (pbk.) | ||
| 020 | _a0324827067 (pbk.) | ||
| 040 |
_aDLC _cDLC _dANA _beng |
||
| 050 | 0 | 0 |
_aHD62.15 _b.E93 2011 |
| 082 |
_a658.4013 _bEVA 2011 |
||
| 100 | 1 |
_aEvans, James R. _q(James Robert), _d1950- _99853 |
|
| 245 | 1 | 0 |
_aQuality and performance excellence : _bmanagement, organization, and strategy / _cJames R. Evans. |
| 250 | _a6th ed. | ||
| 260 |
_aMason, OH : _bSouth-Western Cengage Learning, _cc2011. |
||
| 300 |
_axvi, 460 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management. _96409 |
|
| 700 | 1 |
_aEvans, James R. _q(James Robert), _d1950- _tTotal quality. _99854 |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy1105/2009942045-b.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy1105/2009942045-d.html |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy1105/2009942045-t.html |
| 906 |
_a7 _bcbc _corigcop _d2 _eepcn _f20 _gy-gencatlg |
||
| 942 |
_2lcc _cBook _013 |
||
| 999 |
_c5105 _d5105 |
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