Greiner, Donna.
1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner and Theodore B. Kinni. - Malaysia : Advantage Quest, c1999. - xvi, 263 p. : ill. ; 23 cm.
Includes index.
9789839214949 (pbk.) 9839214942 (pbk.)
Customer services.
Customer relations.
Consumer satisfaction.
HF5415.335 / .G74 1999
658.812 / GRE 1999
1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner and Theodore B. Kinni. - Malaysia : Advantage Quest, c1999. - xvi, 263 p. : ill. ; 23 cm.
Includes index.
9789839214949 (pbk.) 9839214942 (pbk.)
Customer services.
Customer relations.
Consumer satisfaction.
HF5415.335 / .G74 1999
658.812 / GRE 1999