1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner and Theodore B. Kinni.
Material type:
TextPublication details: Malaysia : Advantage Quest, c1999Description: xvi, 263 p. : ill. ; 23 cmISBN: 9789839214949 (pbk.); 9839214942 (pbk.)Subject(s): Customer services | Customer relations | Consumer satisfactionDDC classification: 658.812 LOC classification: HF5415.335 | .G74 1999
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
General Circulation
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APU Library Open Shelf | Book | HF5415.335 .G74 1999 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00027690 |
Includes index.
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