Tucker, Robert B., 1953-
Win the value revolution : how to give your customers a quality product, excellent service, and still make money / by Robert B. Tucker. - Malaysia : Advantage Quest, c1995. - xvii, 237 p. ; 24 cm.
Includes bibliographical references (p. 227-233) and index.
9839214136 (pbk.) 9789839214130 (pbk.)
95006953
Industrial management.
Consumer satisfaction.
Value.
HD31 / .T83 1995
658.812 / TUC 1995
Win the value revolution : how to give your customers a quality product, excellent service, and still make money / by Robert B. Tucker. - Malaysia : Advantage Quest, c1995. - xvii, 237 p. ; 24 cm.
Includes bibliographical references (p. 227-233) and index.
9839214136 (pbk.) 9789839214130 (pbk.)
95006953
Industrial management.
Consumer satisfaction.
Value.
HD31 / .T83 1995
658.812 / TUC 1995