Win the value revolution : how to give your customers a quality product, excellent service, and still make money / by Robert B. Tucker.
Material type: TextPublication details: Malaysia : Advantage Quest, c1995Description: xvii, 237 p. ; 24 cmISBN: 9839214136 (pbk.); 9789839214130 (pbk.)Subject(s): Industrial management | Consumer satisfaction | ValueDDC classification: 658.812 LOC classification: HD31 | .T83 1995Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
General Circulation | APU Library Open Shelf | Book | HD31 .T83 1995 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00010593 | |
General Circulation | APU Library Open Shelf | Book | HD31 .T83 1995 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00027709 |
Includes bibliographical references (p. 227-233) and index.
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